Support
Email support@silverprint.app and you'll get a reply from the person who makes the app, usually within 2 working days. If something looks wrong, a screenshot and your iPhone model help.
Common questions
- Which devices does it run on?
- iPhone and iPad with iOS 27 or later.
- What's free, and what's in Pro?
- The full camera and 3 recipes are free. Pro is £9.99 once and adds all 17 recipes, Halation, Bloom and Mist, RAW editing, your own LUTs and 65:24 panoramas. There's no subscription and no account.
- I bought Pro. How do I get it on another device?
- Open any Pro feature and tap Restore Purchase. It uses the same Apple Account you bought with. Family Sharing is on, so people in your family group get Pro too.
- Can I try a look before I buy?
- Yes. Every look and recipe shows live in the viewfinder. Pro is only needed to take or save a photo with a Pro look.
- Which RAW files can I open?
- RAF, DNG and RW2, plus HEIC and JPEG photos. Open them from Photos or Files and develop them with any recipe.
- Can I use my own LUTs?
- Yes, with Pro. Import a .cube file or a HALD image and save it as a recipe.
- Where are my recipes kept?
- On your device. Deleting the app deletes them, so export them first from Camera Settings if you want to keep them.
- A photo looks different from the viewfinder.
- It shouldn't. Email us with the recipe name and, if you can, the photo, and we'll look into it.
Refunds
Purchases are handled by Apple. To ask for a refund, go to reportaproblem.apple.com.